Privacy Policy

Effective 18 September 2026 · LightPath, operated by Mink LLC

This policy covers lightpath.ai and the ManageMink platform, including SocialMink, the service our business units use to publish posts to their own social media accounts.

What we collect

• Contact and support details you send us through our forms (name, email, message).
• Connected social accounts. When you connect Facebook, Instagram, Threads, LinkedIn, X or TikTok, we receive an access token from that network plus the basic profile or Page details needed to post (such as Page ID, account ID, name and handle). We never see or store your password for those networks.
• Posts you publish through SocialMink: the caption, the image or video, the schedule, and the result (the link to the published post and public counts such as likes, comments and shares).

How we use it

• To publish content to your accounts only when you or your organisation instructs us to, and to show you whether it worked.
• To respond to support requests and operate our services.

We do not sell personal data, we do not use it for advertising, and we do not read or collect your private messages, friends lists or followers.

How we protect it

Access tokens and app credentials are encrypted at rest and are never shown back through our interface or API. Access to the platform is limited to authorised staff with individual logins.

Sharing

Content is sent to the social network you chose, to publish it. We use service providers to run our infrastructure and send email (for example hosting and Postmark). We share data otherwise only if the law requires it.

Retention

We keep a connected account's tokens until you disconnect it or revoke access, and post records for as long as the organisation that published them uses the service, or until you ask us to delete them.

Deleting your data

You can remove SocialMink's access at any time:

1. From the network: on Facebook go to Settings & privacy → Settings → Business integrations (Instagram: Settings → Website permissions → Apps and websites; Threads: Settings → Account → Website permissions) and remove the app. This revokes our access immediately.
2. From us: ask us to delete everything we hold about your account through lightpath.ai/support. We delete the stored tokens, profile details and post records within 30 days and confirm by email.

Removing access does not delete posts that are already public on a network; you can delete those on the network itself.

Your rights

You can ask to see, correct or delete the personal data we hold about you through lightpath.ai/support.

Changes

If this policy changes, we will update this page and its effective date.